Terms of Service

1. Acceptance of Terms

By accessing our website or engaging Steelpoint Services ("Company," "we," "us," or "our") for facility maintenance services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services

Steelpoint Services provides commercial facility maintenance and management services throughout California, including but not limited to HVAC, plumbing, electrical, painting, carpentry, and janitorial services. The scope of services for each engagement will be defined in a separate service agreement or work order.

3. Service Agreements

All services are subject to a formal service agreement or work order that specifies the scope of work, pricing, timelines, and other terms specific to your engagement. These Terms of Service apply in addition to any such agreements. In the event of a conflict, the terms of the specific service agreement shall prevail.

4. Payment Terms

Payment terms are specified in each individual service agreement or invoice. Invoices are due upon receipt unless otherwise agreed in writing. Late payments may be subject to interest charges as permitted by applicable law. We reserve the right to suspend services for accounts with overdue balances.

5. Client Responsibilities

As a client, you agree to:

• Provide safe and reasonable access to the premises where services are to be performed
• Ensure the work area is free of hazards not related to the work being performed
• Provide accurate information about the scope and nature of work required
• Notify us promptly of any issues or concerns regarding performed work
• Make timely payments in accordance with agreed-upon terms

6. Warranty and Guarantee

We stand behind the quality of our work. Specific warranty terms are outlined in individual service agreements. In general, we will remedy any defects in workmanship reported within a reasonable timeframe at no additional cost. This warranty does not cover damage resulting from misuse, accidents, or conditions beyond our control.

7. Limitation of Liability

To the fullest extent permitted by law, Steelpoint Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our services. Our total liability for any claim arising out of or related to our services shall not exceed the amount paid for the specific service giving rise to the claim.

8. Insurance and Licensing

Steelpoint Services maintains all required licenses and insurance coverage as mandated by the State of California and applicable local regulations. Proof of insurance and licensing is available upon request.

9. Cancellations and Rescheduling

Cancellations or rescheduling requests must be made at least 24 hours in advance of the scheduled service. Late cancellations may be subject to a cancellation fee as specified in the service agreement. Emergency services are subject to different terms as outlined in individual agreements.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Los Angeles County, California.

11. SMS Text Messaging Program

12. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective upon posting to our website. Your continued use of our services after any changes constitutes your acceptance of the new terms.

13. Contact Us

If you have questions about these Terms of Service, please contact us at: