Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
1. Introduction
Steelpoint Services ("Company," "we," "us," or "our") operates the steelpoint.com website and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
Personal Information
When you contact us or request our services, we may collect information such as your name, email address, phone number, mailing address, and details about your facility maintenance needs.
Automatically Collected Information
We may automatically collect certain information about your device and how you interact with our website, including IP address, browser type, pages visited, and the time and date of your visit.
3. How We Use Your Information
We use the information we collect to:
- Provide and improve our facility maintenance services
- Respond to your inquiries and requests
- Send you updates and promotional communications (with your consent)
- Prevent fraudulent transactions and protect against malicious activity
- Comply with legal obligations
- Understand and analyze how you use our services
4. How We Protect Your Information
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
5. Third-Party Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with service providers who assist us in operating our website and providing our services, subject to confidentiality agreements. We may also disclose information when required by law or to protect our rights and safety.
6. SMS Text Messaging & Mobile Information
As part of our text messaging program, we may collect certain mobile information, including your phone number, message content, and opt-in preferences. This data is used only to support the messaging program.
Mobile information will not be shared with third parties for marketing or promotional purposes.
All other categories exclude text-messaging originator opt-in data and consent; that information will not be shared with any third parties.
If your data is shared internally or with service providers, it is used only to support the messaging program — for example, delivering messages, processing opt-outs, and troubleshooting.
SMS Messaging Disclosure: Mobile information will not be shared with third parties for marketing or promotional purposes. Information collected through our SMS programs will only be used to send you service-related notifications, updates, and alerts that you have agreed to receive. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out and HELP for assistance.
By providing your phone number, you agree to receive text messages from Steelpoint Services LLC regarding your services. Message frequency may vary. Message and data rates may apply.
Reply STOP to opt out, HELP for assistance.
Please review our Terms of Service for details on our SMS messaging program.
For help or questions about our messaging program, contact us at service@steelpoint-services.com or +1-707-998-8649.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your information
- The right to opt-out of marketing communications
8. Cookies
Our website may use cookies to enhance your experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site. You can control cookie settings through your browser preferences.
9. Links to Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by updating the "Last Updated" date at the bottom of this policy.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Steelpoint Services
15442 Ventura Blvd., Ste 201-2498
Sherman Oaks, CA 91403
Email: info@steelpoint.com
Phone: (707) 998-8649
Last Updated: July 3, 2026